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Connected Devices not working (Mouse, Keyboard, Webcam)

Category: Knowledgebase

This Article is to help users with peripheral devices that are not working  Is the computer turned on?  Is the device connected to the computer?  Does the device display any lights? (Mo...

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Flashing monitor

Category: Knowledgebase

Please follow the steps below to resolve your problem: Check cords are connected securely to and from your monitor If cords are damaged, replace cords if possible  If monitor was damaged in any way, ...

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Incorrect password or Forgotten Password

Category: Knowledgebase

Have you forgotten your password or got it wrong several times? These steps will help you reset your password to be able to get back into your account. Go to the login page of the site you're trying ...

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Wired peripherals aren't working

Category: Knowledgebase

Please follow the steps below: Check the connectors on the cables for anything blocking them, if so clear it and try again Check the cables for damage or other problems and replace if necessary, then...

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Slowed Down Web Browser with Pop Ups

Category: Knowledgebase

To restore your browser to its original state: Uninstall the web browser (If you have bookmarks, make sure they are saved to a profile or account). Use your taskbar on your computer to search for the...

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Printer isn't Working

Category: Knowledgebase

  Is the printer on?  Ensure all cables are properly connected/ undamaged and the switch is on at the wall  Does the printer have paper in it? Refill paper if necessary  Is ther...

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